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Reconfiguring service delivery: a survey of Association of Research Libraries' (ARL) Members, 2011
Conference poster   Open access

Reconfiguring service delivery: a survey of Association of Research Libraries' (ARL) Members, 2011

Christy Zlatos and Kay Vyhnanek
Washington State University Academic Showcase (Pullman, Washington)
03/30/2012
Handle:
https://hdl.handle.net/2376/3545
pdf
Zlatos & Vyhnanek 2012500.88 kBDownloadView
PosterRights Statements InC/1.0 Open Access

Abstract

Service configuration Change factors Academic Libraries
As research materials move from printed to electronic venues, this study investigates whether and how large libraries have reconfigured staffed service delivery points and branches.

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