Dissertation
Linking After-Hours Work Connectivity With Job Satisfaction: a Stress and Coping Perspective
Washington State University
Doctor of Philosophy (PhD), Washington State University
2023
DOI:
https://doi.org/10.7273/000005234
Abstract
After-hours work connectivity (AHWC) describes one’s attempt to fulfill work-related requirements (e.g., checking and responding to customers or colleagues’ e-mails) after business hours. Empirical evidence suggests AHWC as a negative stressor with detrimental consequences. However, recent findings reveal positive outcomes linked with AHWC. The research is a response to a call to explain how AHWC may be linked with positive and negative outcomes. In this dissertation, I leverage theoretical insights from the transactional model of stress and coping (TMSC) to explain this phenomenon through appraisal and coping perspective. In doing so, this dissertation develops a transactional model of AHWC and theorizes that (1) employees form various perceptions of AHWC (2) undertake different coping strategies based on their cognitive evaluation of this stressor and (3) the individual and collective effect of coping strategies differentially influence employees’ job satisfaction. The results identified four different groups of employees who engage with different coping strategies. The findings also showed different patterns of coping strategies, differentially influencing job satisfaction. The theoretical contribution and managerial implications are discussed.
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Details
- Title
- Linking After-Hours Work Connectivity With Job Satisfaction
- Creators
- Jalal Sarabadani
- Contributors
- Deborah R. Compeau (Advisor)Richard David Johnson (Advisor)Michelle Suzanne Carter (Committee Member)
- Awarding Institution
- Washington State University
- Academic Unit
- Carson College of Business
- Theses and Dissertations
- Doctor of Philosophy (PhD), Washington State University
- Publisher
- Washington State University
- Number of pages
- 166
- Identifiers
- 99901019936301842
- Language
- English
- Resource Type
- Dissertation