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Dissertation
VESTIGE OF THE PRESENT: SOCIO-TECHNICAL FACTORS IN THE CONSTRUCTION OF LEGACY PERCEPTIONS OF INFORMATION SYSTEMS ARTIFACTS
Washington State University
Doctor of Philosophy (PhD), Washington State University
05/2024
DOI:
https://doi.org/10.7273/000006566
Abstract
Legacy systems are formerly adequate incumbent information systems perceived as insufficient through a combination of social and technical factors. Legacy systems continue to be an expensive and challenging information technology asset for organizations to manage. However, much of the existing information systems literature does not focus on end-of-life information systems phenomena. This dissertation responds to this need for research on end-of-life information systems phenomena from a behavioral perspective by reviewing the information systems literature on legacy systems, developing a definition of legacy systems as a socio-technical construction, creating a scale for measuring a legacy perception of a system, and developing four additional scales for measuring the characteristics of information technology artifacts. New scales and statistical models were tested through a survey of IT managers in the United States.
Findings from this research provide support for legacy perception as a new construct. Results also suggest that system age is not a key influencer of legacy perception, but system capability shortcomings and a lack of system support availability are key influences. This research also models interactions of the physical structures of legacy systems, finding that integration and complexity positively influence the adaptability of legacy system artifacts. As well as the adaptability of an artifact and state tracking abilities have a positive influence on representational fidelity. This study also finds that a legacy perception of a system positively influences both system investment behaviors and intentions to replace a system. Implications for theory and practice and opportunities for future research are discussed.
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Details
- Title
- VESTIGE OF THE PRESENT
- Creators
- Julia Stachofsky
- Contributors
- Michelle Carter (Chair)Deborah Compeau (Committee Member)Robert E Crossler (Committee Member)Richard D Johnson (Committee Member)
- Awarding Institution
- Washington State University
- Academic Unit
- Carson College of Business
- Theses and Dissertations
- Doctor of Philosophy (PhD), Washington State University
- Publisher
- Washington State University
- Number of pages
- 209
- Identifiers
- 99901121534201842
- Language
- English
- Resource Type
- Dissertation