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CCBY-NCSA_V3.0_US, Open Access
Thesis
Journey to a Medical Home for Women Veterans
Washington State University
Master of Nursing (MN), Washington State University
05/2011
Handle:
https://hdl.handle.net/2376/3087
Abstract
The nationwide implementation of the Patient Centered Medical Home (PCMH) Model within the U.S. Department of Veterans Affairs (VA) healthcare system provided a timely opportunity to develop and implement a related program, Women Veterans Comprehensive Primary Care (WVCPC). This paper describes the process of implementing a WVCPC program at an 84-bed VA facility that provides over 30,000 outpatient visits per year to women veterans. A review of the current literature about the PCMH model establishes the importance of this model. Details are provided about aspects of the transition including increasing access to care, improving quality and veteran satisfaction. The journey toward a medical home for women veterans at the Spokane VA started in October 2010, with full implementation complete in February 20II. Early lessons learned include limitations for fully funding staff ratios, and cultural transformations within a large bureaucratic healthcare system that has struggled to provide comprehensive healthcare to women.
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Details
- Title
- Journey to a Medical Home for Women Veterans
- Creators
- Julie Elizabeth Liss
- Contributors
- Cynthia E. Fitzgerald (Advisor)
- Awarding Institution
- Washington State University
- Academic Unit
- Research Projects, College of Nursing
- Theses and Dissertations
- Master of Nursing (MN), Washington State University
- Publisher
- Washington State University; Spokane, Washington
- Identifiers
- 99900590528901842
- Copyright
- http://creativecommons.org/licenses/by-nc-sa/3.0/us; Creative Commons Attribution-NonCommercial-ShareAlike 3.0 United States (CC BY-NC-SA 3.0 US)
- Language
- English
- Resource Type
- Thesis