Journal article
Hidden costs in the physician-insurer relationship
Journal of health care finance, Vol.30(2), pp.30-36
2003
Handle:
https://hdl.handle.net/2376/112532
PMID: 14977036
Abstract
Numerous reports document the frictions in health care funding systems, particularly related to the physician-insurer dyad. Efforts to improve efficient patient care by improving interactions between the physician and insurer are ongoing. This article examines one dimension--relationship quality--and demonstrates how attention to building commitment and trust within the relationship has financial benefits. Using a survey of physician practice personnel, commitment and trust are shown to have a positive influence on financial performance metrics. Commitment and trust antecedents are empirically documented. These antecedents provide a starting point for physician practices seeking to enhance their insurer relationships as a mechanism for improved operations.
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Details
- Title
- Hidden costs in the physician-insurer relationship
- Creators
- Jane Cote - School of Accounting, Information Systems and Business Law, Washington State University, USAClaire Latham
- Publication Details
- Journal of health care finance, Vol.30(2), pp.30-36
- Academic Unit
- Accounting, Department of
- Publisher
- United States
- Identifiers
- 99900547837501842
- Language
- English
- Resource Type
- Journal article