Journal article
How Employees Respond to Personal Offense: The Effects of Blame Attribution, Victim Status, and Offender Status on Revenge and Reconciliation in the Workplace
Journal of applied psychology, Vol.86(1), pp.52-59
02/2001
Handle:
https://hdl.handle.net/2376/110971
PMID: 11302233
Abstract
This study investigated the relationships between blame, victim
and offender status, and the pursuit of revenge or reconciliation after a
personal offense. Results from a sample of 141 government agency
employees showed that blame is positively related to revenge and negatively
related to reconciliation. In addition, victim-offender
relative status moderated the relation between blame and revenge such that
victims who blamed sought revenge more often when the offender's status
was lower than their own. The victims' own absolute hierarchical
status also moderated this relation such that lower, not higher,
status employees who blamed sought revenge more often.
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Details
- Title
- How Employees Respond to Personal Offense
- Creators
- Karl Aquino - Department of Business Administration, University of DelawareThomas M Tripp - Department of Management and Systems, Washington State University, VancouverRobert J Bies - The McDonough School of Business, Georgetown University
- Publication Details
- Journal of applied psychology, Vol.86(1), pp.52-59
- Academic Unit
- WSU Vancouver
- Publisher
- American Psychological Association
- Identifiers
- 99900547028101842
- Language
- English
- Resource Type
- Journal article