Usability Testing: A Case Study

Janet Chisman; Karen Diller; Sharon Walbridge

doi:10.5860/crl.60.6.552

Back

Journal article

Open access

Usability Testing: A Case Study

Janet Chisman, Karen Diller and Sharon Walbridge

College & research libraries, Vol.60(6), pp.552-569

11/01/1999

DOI: https://doi.org/10.5860/crl.60.6.552

Handle:

https://hdl.handle.net/2376/117501

Files and links (1)

url

https://doi.org/10.5860/crl.60.6.552View

Published (Version of record) Open

Abstract

Usability testing is a technique for identifying difficulty that individuals may have using a product. Usability tests of the Washington State University (WSU) Libraries’ online public access catalog (OPAC), Article Indexes, Full Text, More, and Other Library Catalogs sections revealed problem areas. A task force used test findings to recommend solutions that led to the participation of the working group involved in designing search screens, the libraries’ User Education Department, and Innovative Interfaces Inc., the OPAC vendor. Solutions are currently being implemented.

Metrics

11 Record Views

Details

Title: Usability Testing: A Case Study
Creators: Janet Chisman
Karen Diller
Sharon Walbridge
Publication Details: College & research libraries, Vol.60(6), pp.552-569
Identifiers: 99900562947201842
Language: English
Resource Type: Journal article