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Worker Response to Change in the Workplace
Journal article   Open access

Worker Response to Change in the Workplace

Daylashunta L. Randolph
WSU McNair Journal, Vol.1, pp.56-60
Autumn 2001
Handle:
https://hdl.handle.net/2376/32
pdf
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Abstract

Change Employment Working Conditions Information Technology -- Changes Information Technology -- Workplace Management Consensus Bias Macintosh (Computer) Microsoft (Operating System)
This study investigates how workers react to changes in everyday work procedures. Employees in an on-campus administrative unit were surveyed for their responses to the change from a Macintosh to a PC computing system. Three underlying themes were extracted from the employee responses. These themes consisted of: 1) variations in learning time; 2) a false consensus bias; and, 3) complexity issues. Implications for management are discussed.

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