Our culture is not experienced with resolving conflicts in a manner that allows all parties to "win." We have been raised with the "win-lose" or "zero-sum" game model. We have been taught to believe that there are limited resources. If I win, this reduces the amount of resources available to you; therefore, you lose. When loss is a real possibility, controversial issues within the public arena are often side-stepped to avoid backlash and public conflict. Contentious issues are ignored, repressed, or incorporated into a larger political agenda. Many times controversial issues are tied to value judgments, such as right to life, private property rights, or other values that are difficult if not impossible to resolve. Value-based conflicts or those disagreements that are based upon principles and absolute right or wrong are the most difficult to resolve. It may be impossible, for instance, to resolve conflicts when there are only value-based absolutes because there is little to negotiate. Who is willing to negotiate their tightly held value of freedom of speech? Interest-based problem solving provides the opportunity for people on different sides of a contentious issue to see the values of another without having to jeopardize their own interests or values. When disputing parties understand their interests can be met, communication can begin. Rather than design the process to influence decision makers or the judge, the process can be designed to enable all parties to listen to each other, identify important values and work toward a common resolution. Recent dispute resolution processes such as mediation, negotiation, and policy forums have become more common in the public issue arena. Interest-based problem solving is a structured process which fits into the broad definition of alternative dispute resolution.
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Details
Title
Interest-based problem solving process and techniques
Creators
Washington State University Extension (Author)
Kelsey Gray (Author) - Washington State University, WSU Extension Community Economic Development
Academic Unit
Publications, WSU Extension
Series
WREP; 134
Publisher
Washington State University Extension; Pullman, Washington
Number of pages
25
Identifiers
99900502613101842
Copyright
In copyright ; openAccess ; http://rightsstatements.org/vocab/InC/1.0/ ; http://purl.org/eprint/accessRights/OpenAccess